Privacy Policy

This Privacy Policy explains how Verdelon (“Verdelon”, “we”, “our”, or “us”) collects, uses, and protects your personal data when you use our website and online store (the “Site”). As the data controller, we are committed to safeguarding your privacy and ensuring that your personal information is handled in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

By using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our Site.

Personal Information We Collect

When you use the Verdelon Site, we may collect the following categories of personal data:

  1. Device Information (collected automatically):

    • Web browser type, IP address, time zone, and cookies.

    • Information about the web pages or products you view, referral sources (websites/search terms), and your interactions with the Site.

  2. Order and Account Information (provided by you):

    • Name, company name (if applicable), billing/shipping address, email address, phone number.

    • Payment details necessary to process your order (handled securely via our payment providers).

  3. Optional Information:

    • Data you provide when contacting us directly (e.g., inquiries, support requests).

    • Newsletter subscriptions or other opt-in forms.

Why We Process Your Data

We process your personal data for the following purposes:

  • To process and fulfill your orders, including shipping, invoicing, and payment.

  • To provide customer support and respond to inquiries.

  • To improve our website, products, and services.

  • To detect and prevent fraud or misuse of our services.

  • To comply with legal obligations under Swedish and EU law.

  • For marketing purposes (only if you have provided consent, e.g., newsletter subscription).

We only process personal data to the extent necessary to achieve these purposes.

Legal Basis for Processing

We process personal data on the following legal grounds:

  • Performance of a contract: when fulfilling your order.

  • Legitimate interests: such as improving services, fraud prevention, and maintaining security.

  • Consent: for optional communications (e.g., newsletters).

  • Legal obligations: for accounting, tax, and regulatory requirements.

Your Rights

As a data subject under the GDPR, you have the following rights:

  • Right to be informed about how your data is processed.

  • Right of access to your personal data.

  • Right to rectification of inaccurate data.

  • Right to erasure (“right to be forgotten”).

  • Right to restrict processing under certain conditions.

  • Right to data portability.

  • Right to object to processing based on legitimate interests or direct marketing.

  • Rights related to automated decision-making and profiling (Verdelon does not use automated decision-making).

To exercise your rights, please contact us using the details below.

Data Transfers

Your information may be processed outside the European Economic Area (EEA), including in countries such as the United States or Canada, where data protection laws may differ. In such cases, we ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your data.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law (e.g., for tax or accounting purposes).

Information Security

We implement appropriate technical and organizational measures to secure your personal data against unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or storage system is 100% secure.

Legal Disclosure

We may disclose personal data if required by law or in the good-faith belief that such action is necessary to:

  • Comply with legal obligations.

  • Protect and defend our rights or property.

  • Ensure the safety of our users or the public.

  • Investigate fraud or security issues.

Third-Party Websites

Our Site may contain links to third-party websites. Please note that we are not responsible for the privacy practices of such websites. We encourage you to review their policies when leaving our Site.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Contact Information

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Email: info@verdelon.com
Website: www.verdelon.com